Shipping policy

SECTION 1 - ORDER PROCESSING

a.  All orders will be processed no later than 10 days after the receipt date.
b. The processing time includes order verification, production, packaging, and preparing the shipment for dispatch.

SECTION 2 - SHIPPING OPTIONS

a. We offer multiple shipping options to cater to different customer needs.
b. Customers can choose from standard shipping or express shipping during the checkout process.
c. The shipping cost will vary based on the chosen shipping method.

SECTION 3 - SHIPPING TIME

a. Standard Shipping: The estimated delivery time for standard shipping is typically between 3-9 business days within the domestic region.
b. Express Shipping: The estimated delivery time for express shipping is typically between 1-2 business days within the domestic region.
c. International Shipping: Delivery time for international orders may vary depending on the destination country and customs clearance procedures. Estimated delivery times will be provided during checkout.

SECTION 4 - ORDER TRACKING

a. Once the order has been shipped, customers will receive a confirmation email with tracking details.
b. Customers can track their order by visiting the shipping provider’s website and entering the provided tracking number in the designated tracking section.

SECTION 5 - SHIPPING REGIONS

a. We currently ship to the domestic region as well as select international destinations. The availability of international shipping will be displayed during the checkout process.
b. Some countries may have restrictions or additional customs requirements, which may affect the delivery time or ability to ship certain products. Customers are responsible for any additional customs duties, taxes, or fees incurred.

SECTION 6 - ADDRESS ACCURACY

a. Customers are responsible for providing accurate and complete shipping information.
b. In case of incorrect or incomplete addresses provided by the customer, resulting in non-delivery or delays, we will not be held responsible. Additional shipping charges may apply for re-shipment.

SECTION 7 - DELAYS AND FORCE MAJEURE

a. While we strive to meet the estimated delivery times, unforeseen circumstances such as extreme weather conditions, natural disasters, or carrier delays may occur. In such situations, we will make every effort to minimize the impact on the delivery time, but we cannot be held responsible for any delays caused by external factors.

SECTION 8 - LOST OR DAMAGED PACKAGES

a. In the rare event of a lost or damaged package during transit, customers are advised to contact our customer support team immediately at hello@liftedspiritapparel.com
b. We will initiate an investigation with the carrier to locate the package or resolve the issue. Replacement or refund will be provided based on the outcome of the investigation.

SECTION 9 - RETURNS OR EXCHANGES

a. For information regarding returns and exchanges, please refer to our separate Return Policy.

SECTION 10 - CONTACT INFORMATION

a. For any questions, concerns, or assistance regarding shipping, customers can reach out to our customer support team via email at hello@liftedspiritapparel.com.

Note: This shipping policy is subject to change without prior notice. Any updates or modifications will be reflected on our website.